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This Policy demonstrates COPIBEC’s commitment to the protection of privacy.

It reports on the management company's practices regarding the collection and disclosure of personal information from its DONA website.


1. No collection of personal information while browsing.

COPIBEC does not collect personal information about you while you browse the site unless you order documentation by email or download, send an email to COPIBEC or voluntarily register for a specific service that asks you to provide such information.


2. Required information.

In order to allow you to obtain information, subscribe to certain services or obtain a license, COPIBEC requires certain personal information which may include your name, email address, postal code, credit card number, expiration date, social insurance number, etc. COPIBEC collects this personal information only if you voluntarily decide to provide it.


3. Shopify

The DONA website is hosted on Shopify Inc., which provides COPIBEC with the e-commerce platform to sell its products and services.

Your data is securely stored in Shopify's data storage system, including payment information which is encrypted according to PCI-DSS security standards.

For more information on how Shopify uses your data, please see their privacy policy here.


4. Non-disclosure of personal information.

COPIBEC does not disclose personal information collected on its DONA website to third parties unless COPIBEC obtains your authorization to do so.

In addition, COPIBEC does not sell the list of users of its DONA website.

Only COPIBEC employees or its agents (suppliers/consultants) who are responsible for the management and development of the DONA website have access to the information collected there.

Also, certain COPIBEC employees will have access to your personal information in order to meet your needs and provide you with information regarding specific products or services.

These employees, representatives or agents have been instructed to comply with this Privacy Policy and have signed a confidentiality agreement to this effect.


5. Other information obtained for statistical purposes.

As soon as you access COPIBEC's DONA website, certain information is collected automatically, but none of this information identifies you personally.

They include in particular the domain name and IP address with which you access the DONA COPIBEC website as well as the type of browser and operating system you use. COPIBEC uses this information for statistical purposes to analyze traffic to its DONA website and thus enable it to improve it.


6. Witnesses.

COPIBEC uses “cookies”. “Cookies” are small text files that are inserted into your hard drive from the DONA COPIBEC website.

“Cookies” allow COPIBEC to recognize your web browser when you visit COPIBEC’s DONA website.
“Cookies” are used in particular to help COPIBEC offer a better service by allowing the personalization of the content of the DONA website.

You can choose at any time to no longer be subject to “cookies” by modifying the configuration of your Web browser or from the consent manager regarding the use of cookies which is available on the DONA website.


7. Retention of Personal Information.

Copibec retains your personal information only for the period necessary to achieve the purposes for which it was collected, except when the law provides for a different retention period to meet legal, accounting or notification requirements to appropriate government authorities.

Copibec usually stores your personal information in Quebec. However, we may sometimes use third-party service providers who store these on our behalf outside Quebec (for example cloud computing or application hosting services).

In such a situation, we first carry out an assessment of the factors relating to privacy to ensure that your personal information benefits from adequate protection and we put in place contractual means to ensure this adequate protection.


8. Links to other sites.

The DONA website may contain hyperlinks allowing users to visit other sites operated by other companies. COPIBEC has no control over these sites and assumes no responsibility in listing them on its site.

Any information you transmit to these sites will be subject to the privacy policies of these sites.


9. Security.

Security measures are taken to protect the loss, interception or alteration of information under the control of COPIBEC.

Although efforts are made by COPIBEC to ensure that a third party will not view or obtain personal information about you through this DONA website, complete confidentiality and security are not guaranteed at this time. on the Internet.

Communications over the Internet are subject to interception, loss or alteration.


10. Access and rectification of your personal information.

You can modify the information and preferences of your user profile at any time by sending an email to

You proceed in the same way if you wish to exercise your rights of access, rectification for the information provided to COPIBEC, or withdrawal of your consent and ask COPIBEC to destroy this information or stop using it.


11. Consent

By browsing the DONA COPIBEC website, you consent, without reservation, to the application of this Privacy Policy.


For any questions or comments regarding this Privacy Policy or a complaint about its non-compliance, please contact the person responsible for the protection of personal information at Copibec, Christian Laforce, general director of the organization . 

Christian Laforce
General manager  
514-288-1664 # 227


Updated: September 2023


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